Negotiation Skills - Top Tips & Tricks

Introduction

This webinar will provide you with the opportunity to critique your negotiating styles so that you can develop your optimum assertive negotiating approach. It will also enable you to detect others' negotiation ploys and strategies, whether you are negotiating face-to-face, by telephone or online.

If you are new to negotiating or are looking for a refresher, then this webinar is for you.

What You Will Learn

This webinar will cover the following:

• Introduction and definition of negotiation (tutor presentation)
• Self-assessment questionnaire - how red or blue are you?
• Pros and cons of red and blue negotiation (tutor presentation)
• Three golden rules of body language (tutor presentation)
• How to sound assertive (tutor presentation)
• Mini-drama - a telephone negotiation in action