In the Office or Working Remotely - How to Deliver Feedback & Difficult Messages

Introduction

We all have blind spots, but feedback is necessary for optimising learning. This live broadcast session will show you how to give feedback that helps and coaches - rather than vent any frustrations.

Find out why feedback is important and the rules for giving constructive feedback so the messages are heard and taken on board and the other person is not de-motivated.

What You Will Learn

This live and interactive session will cover the following:

• Why feedback is important
• An effective process for delivering feedback - situation, action, results etc
• Making it a dialogue
• A coaching approach for ensuring improved performance next time
• How to deliver difficult messages
• The art of delivering feedback when working remotely

Recording of live sessions: Soon after the Learn Live session has taken place you will be able to go back and access the recording - should you wish to revisit the material discussed.