Culture in Financial Services: Building an Inclusive Workplace

Introduction

This useful, bitesize webinar will give you a clear vision of what culture means and the importance of it within the workplace.

The session will cover several key themes including culture, values, and behaviours, and go into detail about how culture influences major areas within firms such as decision-making, risk management, customer outcomes, and employee engagement.

This will all link back to the financial services industry and the FCA’s priorities - times are changing.

This webinar will explore different techniques in building solid culture foundations and touch on the potential barriers that you may encounter, as well as how you can overcome these.

What You Will Learn

This short webinar will cover the following:

• A clear definition of the term culture in the workplace
• How culture influences major sectors within financial services firms
• The different barriers to creating a culture to which your firm aspires
• How to evidence your firm understands its culture
• Understanding that everyone in your firm plays an important role within its culture